Need assistance? Email center@riverhouseepress.com with a copy of the login instructions you received and a brief description of what is happening. We'll reply in one business day-usually less. 
YOUR RESPONSES IN CALM
Now we turn to settings of Calm, when differences are apparent but emotions are not yet greatly stirred. Here we pay special attention to your lowest scores. These suggest “low-hanging fruit” for expanding your options and sense of control in the midst of differences.
Each of the five styles has a valuable role to play in the life of every person. When you score low in a style, you may be under-using that style.
The Calm stage of conflict is a great time to experiment with responses different from your usual ones. We normally function “on autopilot” in this stage and respond from habit. Yet since we are not highly stressed we have access to our best inner resources of reflection. Change is relatively easy when we switch off autopilot and consciously choose our response. By experimenting with greater use of styles you are less comfortable with, you can increase your sense of control in the midst of differences.