Trainer Kathy Galleher on Using Style Matters

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Introduction to Conflict Styles

This report tallies your answers in the conflict style inventory to show your patterns in conflict. It’s designed around two key choices underlying our responses in conflict:

Goals

Relationship

How hard do we push for things we want? We can have high focus on goals (regarding an issue, decision, or task) or low focus.

How hard do we try to please others and keep relationships strong? We can have low focus on relationships or high focus.

These two factors interact to give five styles of responding to conflict, each with important benefits, each with significant costs if over-used.  Your scores indicate the styles you use most and least.   You can view a short visual presentation of the styles here and review the benefits and dangers of each style here.

INTRODUCTION TO CONFLICT STYLES

For best visual display of report, click green Print button on upper left and send it to printer or PDF for viewing.

This report tallies your answers to describe your patterns in conflict. It’s designed around two key choices:

Goals

Relationship

How hard do we push for things we want? We can have high focus or low focus on our goals (regarding an issue, decision, or task).

How hard do we try to please others and keep relationships strong? We can have low focus or high focus on relationships.

These two factors interact to give five styles of responding to conflict. Each has important benefits, each has significant costs if over-used.  Your scores indicate the styles you use most and least.   You can view a short visual presentation of the styles here and review the benefits and dangers of each style here.

YOUR RESPONSES IN STORM


In the green/red image, stress moves you from rational green functioning towards red.  Those red responses are useful occasionally, but aim to choose them, not fall mindlessly into them.  If you are easily pushed into red reactions in conflict, you lose out on the power of the green responses.   The circle chart above shows your conflict style scores in two settings, Calm and Storm. We'll look first at your Storm numbers when early resolution of conflict has failed and stress is high.  


For everyone, when emotions rise, upper brain activities like rational thinking and problem-solving get harder.  Lower brain instincts to fight, flee, or freeze get stronger.  The Storm numbers reflect your responses when the lower brain is becoming active.

If you're less than pleased with your scores, remember that you benefit from neuroplasticity.  Humans can develop new patterns at any age.  In times of calm, expand the power of your upper brain by trying new responses to conflict.  Don't expect instant mastery of new responses; just persist and you'll be surprised at how soon you'll improve.  Conversation with others helps - see the section on Partner Support for ideas.

Events for Training of Trainers 

Trainers Guide for Style Matters Conflict Style Inventory                       

Intro Webinar on Training of Trainers 

Topics
This 30 minute webinar will enable you to:

  • choose the format and delivery method right for you and your setting
  • outline the content for a conflict styles workshop corresponding to your existing skills
  • equip yourself with resources for effective presentation of concepts

Dates offered
November 21, 11am Eastern US time  NOW FULLY BOOKED.

November 27, 11am Eastern US time.  Seats still available.  BOOK NOW.  

Notes

  • Unless it says "FULLY BOOKEDabove, seats are still available.   
  • When you are confirmed as a participant, you will immediately receive an email confirmation.   
  • If you don't receive a confirmation, it means the workshop is full and you are waitlisted. 
  • If you already signed up for the 21st and now prefer the 27th, you may do so as long as there is still room on the 27th.  There's no way to cancel your first booking - just leave it and sign up for the 27th.

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Conflict Style Inventory